Privacy Policy

1. Introduction

This Privacy Policy applies to games, websites and services operated by ROKITO GAMES TEKNOLOJI BILISIM YAZILIM PAZARLAMA LIMITED SIRKETI ("Rokito Games", "we", "us", or "our").

We are committed to complying with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Turkish Personal Data Protection Law (KVKK). By using our games, website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Information You Provide

We may collect information that you voluntarily provide, such as:

• Contact information (e.g., email address) when you reach out for support or business enquiries;
• Information contained in feedback, support requests or other communications you send to us.

2.2. Automatically Collected Information

When you play our games or visit our website, certain information may be collected automatically, for example:

• Device information (device model, operating system version, system language);
• IP address and approximate location (country or region);
• Gameplay analytics (session duration, in-game progress, basic interaction data);
• Crash logs, error reports and performance metrics;
• Platform identifiers provided by the store or platform (e.g., Steam ID).

This information is used primarily to maintain, secure and improve our games and services.

2.3. Platform-Specific Information

When you access our games through platforms such as Steam, those platforms may provide us with aggregated or anonymized usage and performance statistics in accordance with their own privacy policies.

2.4. No Sensitive or Financial Data

We do not intentionally collect:

• Credit card or payment card numbers;
• National identification numbers or highly sensitive personal documents;
• Biometric identifiers;
• Precise GPS location;
• Any information unrelated to gameplay, diagnostics or basic service operation.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain and improve our games, website and services;
• To analyze performance, fix crashes and improve stability;
• To provide customer support and respond to your requests;
• To ensure compliance with platform requirements (e.g., Steam, app stores);
• To understand general usage trends, in order to balance and enhance gameplay;
• To protect our services against fraud, abuse or security threats.

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal data may include:

• Performance of a contract – when processing is necessary to provide the game or service you requested;
• Legitimate interests – such as improving our games, preventing abuse, and ensuring network and information security;
• Consent – where required by law (for example, certain forms of personalized advertising, if used);
• Legal obligations – when processing is necessary to comply with applicable laws or lawful requests from authorities.

5. Children’s Privacy

Our games and website are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13.

If you believe that your child has provided personal information to us without your consent, please contact us using the details in the Contact Us section and we will take steps to delete such information where required by law.

6. Sharing of Information

6.1. Service Providers

We may share limited information with trusted third-party service providers who assist us in operating our services, for example:

• Analytics providers and telemetry tools;
• Crash reporting and diagnostics services;
• Platform and store operators (e.g., Steam).

These providers are only permitted to process data on our behalf in accordance with our instructions and must apply appropriate security measures.

6.2. Legal Requirements

We may disclose information if we believe in good faith that such action is necessary to:

• Comply with a legal obligation or valid request from public authorities;
• Protect the rights, property or safety of Rokito Games, our users or others;
• Investigate fraud, security issues or technical problems.

We do not share data with third parties for their own independent marketing purposes.

7. Data Storage and Retention

We retain personal and technical information only for as long as reasonably necessary to:

• Provide and maintain our games and services;
• Resolve disputes and enforce our agreements;
• Comply with applicable legal obligations.

Analytics data and crash reports are typically kept for a limited period (for example 12–24 months), unless a longer period is needed for debugging or legal reasons.

8. Security Measures

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse or alteration. These measures may include:

• Use of secure servers and restricted access;
• Encryption in transit where appropriate (e.g., HTTPS);
• Internal policies and controls for data handling.

However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of your data, subject to legal limitations;
• The right to object to or restrict certain types of processing;
• The right to withdraw consent where processing is based on your consent;
• The right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the details in the Contact Us section. We may need to verify your identity before responding to certain requests.

10. International Data Transfers

Your information may be processed in countries other than your country of residence. When we transfer personal data internationally, we implement appropriate safeguards to ensure that your data is protected in accordance with applicable privacy laws, such as:

• Standard Contractual Clauses (where applicable);
• Data minimization and pseudonymization where reasonable;
• Contractual obligations for our service providers to protect data.

11. Third-Party Links

Our website or games may contain links to third-party websites or services, including store pages (such as Steam) or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect:

• Changes in applicable laws or regulations;
• New features, games or services we provide;
• Improvements in our internal privacy and security practices.

When we make significant changes, we will update the "Last Updated" date at the top of this page. In some cases, we may provide additional notice (such as in-game notifications or website banners).

13. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or our data practices, you can contact us at:

ROKITO GAMES TEKNOLOJI BILISIM YAZILIM PAZARLAMA LIMITED SIRKETI
KUCUKBAKKALKOY MAH. SELVILI SK. NO: 4
IC KAPI NO: 20, ATASEHIR / ISTANBUL
Turkey
Email: info@rokitogames.com